How to fix HP Error Code 49.4c02 | (817) 442-6643

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Are you a proud owner of HP printer, but struggling with the HP error code 49.4c02? If you answered yes to it, then this blog is for you. The error code 49.4c02 in the HP printer occurs due to a glitch in the print jobs. Apart from this, there are some other reasons for this issue. The other probable cause of this error code is if Advanced Printing Features are enabled. Especially, the use of Franklin Gothic Book font causes this problem. No matter what the cause of the issue is, this article will provide comprehensive ways to fix it.

How can I solve HP printer error 49.4c02?

To resolve this printer error, some HP Printer Troubleshooting methods are given below.

Method 1: Eradicating All Print Operations

One of the major causes of HP Printer error code 49.4c02 is piled-up print jobs. To resolve issues emerging due to this cause, the easiest retort is to remove all the pending print commands. To do the same, locate the printer icon in the right-bottom corner of your screen. Right-click on it and select Print Queue. The window would appear containing all the ongoing or unfinished print commands. Delete them and check if the issue is fixed or not.

Method 2: Testing A Demo Print

This method entails restarting the printer and then checking if the issue is overhauled or not. Turn off the printer and remove all the cords of the printer. Plugin the cables and try a demo print. If the printer executes the print, the cause of HP error code 49.4c02 is one of the tasks in the print queue.


Method 3: Disable Advanced Printing Settings

To disable these advanced settings,

  • Tap the printer icon.
  • Navigate to print queue, followed by Printing preference.
  • Select the Advanced option
  • Beneath documents, click Advanced Printing Features.
  • Disable it.


Method 4: Verify Whether You Are using Franklin Gothic Book font

If a document contains the Franklin Gothic Book font, then also this issue might stem. You could do, either of the following:

  • For PCL 5e and PCL6 drivers, navigate to the Advanced tab. Thereafter, select the ‘Send True Type as Bitmaps’. This shall resolve the HP code 49.4c02 error.
  • For the PS driver, change the True Type Font Download option to Bitmap. This can be done by using the PostScript Options followed by the advanced window.

In case your HP 49.4c02 error continues, reach out to HP Printer Customer Service (817) 442-6643 for a quick solution to your issues.

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