Hewlett Packard needs to introduction. From manufacturing supreme quality computers to remarkable printers, HP has lodged its name among the top printer brands. However, to give commands from the computer to the HP printer, you need a printer driver. A driver can be explained as any software which establishes a smooth pathway between 2 devices. If you have a firewall installed in your system and your firewall is blocking the HP drivers, don’t worry. This article provides a comprehensive way to settle this problem.
A firewall is a software that safeguards your network against harmful threats. The firewall may cause any of the following issues related to printer drivers:
- Inability to install HP printer drivers
- Unable to find the printer on the network
- Some operations of the printer are hindered
- Printer status becomes not connected
- Printer stops printing
To resolve any issues emerging due to the firewall you could do as follows:
Step 1: Temporarily disable the firewall
- Download the HP print and scan doctor.
- Double-tap on it, choose Network, followed by Troubleshooting Firewalls.
- Find any enabled firewall and disable it. Ensure all firewalls are disabled.
- Try installing the printer driver. Once the driver is installed and functioning adequately, enable the firewall.
Step 2: Configure the firewall
Many antiviruses are instilled with firewall features. The top-notch antiviruses have this attribute and this feature protects the network from any malicious threats. If you are a Windows 10 user, you have Windows Defender which acts as the in-built antivirus.
To configure the firewall in Windows Defender, do as follows:
- Navigate to the control panel, followed by System and security.
- Select Windows Defender Firewall.
- Choose ‘Allow an app or feature through Windows Defender Firewall’.
- Locate the HP programs.
- Verify that all the programs related to HP are enabled.
The above-mentioned procedure shall overhaul the firewall blocking the HP driver. In case any issue persists, feel free to reach the HP printer support number.